Our Return Policy
Dietary Supplement Products: Any un-opened, new products ONLY can be returned within 30 days of the purchase date for a refund. Open/Used products or any purchases beyond 30 days are not returnable or refundable. All cold pack items are non-returnable.
SuperSaver Return Policy
You can cancel SuperSaver at any time, just as long as it's before your specified ship date without any re-stocking or processing fees. Just login to My Account to cancel online or call our Customer Service department
at 760.603.0528. SuperSaver orders must be cancelled before
ship date. SuperSaver orders that are shipped and sent back
to us will be assessed a mandatory 15% re-stocking
fee and $5.95 shipping charges. There is a $10 minimum for
this fee.
For all questions, please contact our Customer Service department via e-mail at: info@purecapspro.com
Make a Return by Mail
Send your purchase and receipt to our Return department and receive a refund, less the shipping cost:
PureCapsPro.com
C/O Returns
5670 El Camino Real
Suite D
Carlsbad, CA 92008
Still Have Questions?
Our professional staff is ready to help you. Please contact
our Customer Service via e-mail info@purecapspro.com.
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